Tourguide | Community Guidelines

Tourguide is a community platform for discovering, creating, and running self-guided tours. These Community Guidelines explain the standards we expect for content and conduct on the Services. They supplement our Terms of Service (“Legal Terms”). By using Tourguide, you agree to follow these guidelines. If there is a conflict, the Legal Terms control. The Legal Terms and these guidelines are incorporated by reference into each other where applicable.

Scope

These guidelines apply to all user-generated and user-visible material on Tourguide, including but not limited to:

Travel, navigation, and safety

Tourguide provides maps, directions, and travel-related information for general informational and entertainment purposes only. Routes, distances, timing, and waypoint details may be inaccurate, incomplete, or outdated. Conditions on the ground (traffic, closures, weather, terrain, crime, private property, and local rules) can change without notice.

You are solely responsible for your safety and for obeying all applicable laws, signage, and land-access rules. Always use your own judgment. Tourguide is not an emergency service. Do not rely on the app for emergency, medical, or law-enforcement response. If you are in danger, contact local emergency services immediately.

AI Guide chat

The in-app AI Guide uses automated systems that can produce incorrect, incomplete, or inappropriate responses. AI output is not professional advice (including legal, medical, or safety advice). Do not treat AI responses as facts about places, routes, or third parties. You are responsible for what you send in chat and for how you use AI responses.

Prohibited content and conduct

Do not post, upload, or share content—or engage in conduct—that violates these guidelines or our Legal Terms. When you report content in the app, you will be asked to choose a reason. The categories below match those report options and describe the kinds of material and behavior we may remove or restrict:

Nudity or Sexual Content Contains nudity, sexual activity, or other sexually explicit material.

Violence or Dangerous Behavior Promotes violence, self-harm, or dangerous behavior.

Harassment or Hate Speech Includes harassment, hate speech, or abusive content.

Spam or Misleading Information Contains spam, scams, or misleading information.

Copyright Infringement Violates copyright laws or includes pirated content.

Harmful or Abusive Content Contains harmful, abusive, or malicious content.

Illegal Activities Promotes or involves illegal activities.

Other Other reasons not listed above. Use this when reporting issues that clearly violate these guidelines or the Legal Terms but do not fit another category. Provide helpful details in the optional text field.

We may use automated tools (including profanity filtering and link checks) to reduce abuse. Automated steps do not guarantee that all violating content will be blocked before it appears.

Only post content you have the right to share. If you believe material on Tourguide infringes your copyright, follow the copyright infringement process described in our Terms of Service and contact us at contact@tourguide.rmichels.com. You may also select Copyright Infringement when reporting content in the app.

Reporting

If you see content or behavior that may violate these guidelines, use the in-app report feature and choose the reason that best fits. Optional details help us understand context. Reports are reviewed by humans when feasible, but we do not guarantee a particular outcome or timeline.

False or abusive reporting is prohibited. Do not submit reports in bad faith, to harass another user, or to retaliate for disagreement. Misuse of reporting may lead to action against your account under the Legal Terms.

Moderation

We may review, restrict, hide, edit, or remove any content, and suspend or terminate accounts, at our sole discretion, with or without notice, when we believe content or conduct violates these guidelines, the Legal Terms, or applicable law.

For some content types (for example, reported tours), visibility may be limited for other users while a report is pending or under review. That limitation is a safety measure and does not mean a final decision has been made.

We do not commit to a specific response time, do not guarantee that every report will be reviewed, and do not offer a formal appeals process for moderation decisions. If you have questions about your account or a notification you received, you may contact us using the information below; contacting us does not create an obligation to restore content or reverse a decision.

Community aspirations (Do’s)

The following practices help keep Tourguide welcoming. They are aspirational—we encourage them, but they are not a promise that all content will meet any particular quality standard, and we do not enforce them as strict rules unless a post also violates the sections above.

Changes

We may update these Community Guidelines from time to time. The “Last updated” date at the top will change when we do. Continued use of Tourguide after changes become effective means you accept the updated guidelines, subject to the Legal Terms.

Community Guidelines